Privacy Policy

Is your information really secure?

Virtually all ecommerce website servers are attacked by thousands of hackers, trying to obtain your personal information, every single day, maybe even thousands of times per hour. We have spared no expense to ensure you that your personal information is safe with us.

We do not share our private server with any other businesses. Our server is hosted by www.Verio.com.  Our server only exists for us to do safe and profitable business with you. We use IBM Internet Security Systems, Security Operations Centers Phone: (877) 563-8739. Also we employ ISS Managed Security Services. ISS is a 24 hour per day, 365 days per year, live manned firewall protection service. If a hacker attacks our first firewall the alarms go off for us and the hacker must now try to break our second firewall as we take appropriate measures to stop the hacker and protect your information, which by the way is also encrypted.

This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Answers to FAQ
Most questions can be answered by visiting our FAQs.

General
The manufacturers and licensed distributors of the products and brand names being offered as part of our "Personal Shopping Services" are the owners of the registered trademarks, trade dress and copyrights in said products and trademarks. HealthandBeautyDepot.com , being an entirely separate company, is not related to or affiliated with any of the manufacturers and licensed distributors of the products and brand names offered as part of our "Personal Shopping Services". We refuse to wholesale or retail these products to any business entity or in bulk to any party to prevent the possibility of resale through illegitimate channels. Products listed here are purchased for our "personal customers" for "personal use" only. We are a Group of "Licensed Cosmetologists" who have formed a "Personal Shopping Network". We are purchasing professional hair and beauty products and making professional recommendations on behalf of our "personal customers" only, while acting as their "Authorized Personal Shoppers" (a consumer service protected by the U.S. Federal Trade Commission). Most Orders are shipped within 2-3 business days after receipt.

How do I return something?
Within 30 days of receiving your order, you may return all or part of it for a refund.

Before you return an item, please send an e-mail to Customer Care at. Customer Service We may be able to credit your account for the item without having you send it back. In your e-mail, include your order number and the reason you want to return the item (choose one of the following):

Damage
Incorrect item shipped
Dissatisfaction (please explain)
Other (please explain)

A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item.